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  • 1.  How best to share incoming student their email credentials?

    Posted 13 days ago
    Edited by Betsy Sidebottom 13 days ago

    The Tech Department is in the middle of conversations with our Admissions department.  I'm seeking input and best practices on the following:

    • Who gives new students their school email address and PW? Which department shares this with students in grades 7-12?  (We do it in person for students in grades 6 and under)
    • Who communicates instructions for accessing the LMS?  (For us, by giving the student her gmail login info, she will now have access to our LMS (Blackbaud), so access instructions are also included in this communication.)
    • How is this information shared and to whom?  Email?  Paper?  Snail Mail?
    • When is this student info shared for your school?  

    Thanks
    Betsy 


    #General

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    Betsy Sidebottom
    Director of Information Services
    Ashley Hall School
    Charleston, SC
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  • 2.  RE: How best to share incoming student their email credentials?

    Posted 12 days ago
    See below
    • Who gives new students their school email address and PW?  Tech dept
    • Who communicates instructions for accessing the LMS?  (For us, by giving the student her gmail login info, she will now have access to our LMS (Blackbaud), so access instructions are also included in this communication.)  Tech dept
    • How is this information shared and to whom?  Email?  Paper?  Snail Mail?  Tech dept emails the new parents with the information
    • When is this student info shared for your school?   Tech dept usually communicates this mid-June.



    Mary Cummings
    Director of Technology

    -------------------------------------
    St. Joseph's Catholic School
    100 St. Joseph's Drive
    Greenville, SC 29607
    864-234-9009 x124





    Original Message


  • 3.  RE: How best to share incoming student their email credentials?

    Posted 12 days ago

    Betsy,

    The IT Department sends an email to parents/guardians & new students in late April via our SIS (Veracross) with their login credentials. This has instructions on logging into Gmail, Veracross Portal, and our LMS (Canvas). We do not allow students to change their passwords until they reach campus. That allows for easy troubleshooting, as many students have an issue typing their password correctly.

    -Tom



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    Thomas Chestna
    The Taft School
    Watertown CT
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    Original Message


  • 4.  RE: How best to share incoming student their email credentials?

    Posted 12 days ago

    Hi there, in the case of our Middle School students, tech currently hand-deliver credentials with their laptops in August. However, we are a Microsoft school and are looking to implement passwordless very soon using resources like this: (https://learn.microsoft.com/en-us/microsoft-365/education/deploy/protect-passwordless-students?tabs=windows). For all other students, tech uses Bitwarden Send to deliver passwords using expiring access to either parent or personal accounts (link in email).

    We have SSO configured with Blackbaud and Microsoft as the IdP, so there is no additional communication about access other than to note that it's the same credentials for logging in. All communication happens in August upon return.



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    Joshua Townley
    The Hockaday School
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    Original Message


  • 5.  RE: How best to share incoming student their email credentials?

    Posted 12 days ago
    • Who gives new students their school email address and PW? Which department shares this with students in grades 7-12?  (We do it in person for students in grades 6 and under) Tech via Admissions email comms
    • Who communicates instructions for accessing the LMS?  (For us, by giving the student her gmail login info, she will now have access to our LMS (Blackbaud), so access instructions are also included in this communication.) Tech via Admissions email comms
    • How is this information shared and to whom?  Email?  Paper?  Snail Mail? Admissions Email
    • When is this student info shared for your school?  2 weeks ago since we leverage it for placement exams.


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    Nick Marchese
    Emma Willard School
    Troy NY
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    Original Message


  • 6.  RE: How best to share incoming student their email credentials?

    Posted 11 days ago

    Hi Betsy;

    • Who gives new students their school email address and PW? Which department shares this with students in grades 7-12?  (We do it in person for students in grades 6 and under)  Tech Department
    • Who communicates instructions for accessing the LMS?  (For us, by giving the student her gmail login info, she will now have access to our LMS (Blackbaud), so access instructions are also included in this communication.).  Tech Department via Getting Started site (Google Site)
    • How is this information shared and to whom?  Email?  Paper?  Snail Mail?  We used to have paper based Snail Mail.  2 years ago, I switched to using a bulk upload of a text file with the incoming student's username and password as a 'User File' in Blackbaud.  I granted permission to the parents of the incoming student to access the credentials. I provided instructions to the incoming student's parents on how to log in to Blackbaud and access their student's credentials.
    • When is this student info shared for your school?  We typically aim for the week after commencement.  We often have our US students participating in summer athletics and they need access to systems to complete forms and connect with coaches.


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    Brent Halsey
    Columbus Academy
    Gahanna OH
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    Original Message


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