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Inquiry Regarding Managed Security Service and Data Hosting

  • 1.  Inquiry Regarding Managed Security Service and Data Hosting

    Posted 09-13-2023 03:54 PM

    Dear Fellow IT Directors,

    I hope this email finds you well. As part of our ongoing efforts to explore best practices in data security and IT management, we would like to gather some insights from IT directors in education. Your valuable perspective can help us better understand the current landscape and make informed decisions about our own IT strategy.

    We are particularly interested in your experience with Managed Security Services and data hosting solutions. To that end, we kindly request your input on the following topics:

    1. **Data Hosting:** Is your organization's data primarily hosted on-premises, in the cloud, or a combination of both? If you could please provide a brief overview of your data hosting strategy and any key considerations that influenced your why you choose to host on prem or in the cloud.

    2. **Personally Identifiable Information (PII):** Does your organization host personally identifiable information (PII) on its campus or within its network? If so, could you briefly describe the steps you have taken to secure this sensitive data?

    3. **Managed Security Service:** Does your organization utilize a Managed Security Service (MSSP) or similar security solution? If yes, could you share the name of the service provider or solution you use, and provide a brief assessment of its effectiveness in meeting your security needs?

    4. **Cost vs. Value:** In your experience, do you feel that the Managed Security Service you use is worth the cost? Please elaborate on any benefits, challenges, or insights you have gained from your investment in this service.

    We understand that you may have limitations in sharing sensitive information, and we respect your discretion. If you are unable to provide specific details, we would greatly appreciate any general insights or best practices you are willing to share regarding data security and IT management.

    Your responses will be kept confidential and used solely for research purposes. Your expertise will contribute to our collective knowledge and help us make informed decisions about our own IT strategy.

    If you have further questions about this inquiry, please feel free to reply to this email, and we can arrange a suitable time for a conversation.

    Thank you for your time and consideration. I look forward to hearing from you and greatly appreciate your contributions to this important dialogue.


    Jim Huffaker



    Jim Huffaker
    Chief Technology Officer
    Charlotte Latin School
    Charlotte NC