We are reviewing our web filtering provider since our current contract with Securly is ending this summer. We are a 1:1 with MacBooks and iPads along with Windows and Macs on campus. Parents use our guest network when on campus. Securly has worked well but has had technical problems the last couple years with their SmartPAC which we push to our devices. I reviewed GoGuardian but it didn't seem like a good fit so now I'm going to review Lightspeed and Linewize. Any others you suggest to review? Does anyone use LIghtspeed or Linewize and how well do they do at keeping their system working along with Technical support?
I found this discussion from a couple years ago but figured a lot can change since then. https://community.theatlis.org/communities/community-home/digestviewer/viewthread?GroupId=1&MessageKey=93585a6f-cdbb-4f27-93b7-e7893bf152c1&CommunityKey=1079b5e4-b3bb-42f2-bd11-574da8f65b31&tab=digestviewer
We have used Linewize for about 6 years now, I think. It works pretty well as an on-campus filter, but we ran into way too many problems with their off-campus Apps to continue to use them. We use a combination of Linewize for all on-campus filtering and Mosyle MDM for on-device DNS Internet filtering and device management. I love Mosyle both as an MDM and DNS filter. Their tech support is great, they are completely Mac Centric, and I can't recommend them enough. Not only are all my devices filtered seamlessly wherever they might happen to be, including using a personal hotspot, Mosyle offers an App that parents can use to lock down their own children's iPads if they want more restrictive filtering or control than we enforce. The nice thing about this as opposed to using Screentime on the iPads, is that personal filtering time is completely controlled by me. This means that I set it so that during the time that the iPads are at School, they have the school level of filtering only and all parent modifications are automatically turned off when I don't want them to interfere.
Please let me know if I can answer any questions for you.
James, thanks for responding. We have Mosyle but didn't know they had a DNS filter option. I see that now on the oneK12 plan. I will start a trial of that and see how well it works.
I'll second Mosyle as an MDM and security/content filter. Still learning the ins and outs but good so far. The OneK12 Plan is more expensive (but still less than we were paying with JAMF) but it's been worth it this year. We've turned all of our Apple logins to SSO with Google and it's been great.
I'm currently collecting more information on Mosyle (and Jamf) as we are considering the idea of adopting one for managing our school's Apple/Mac devices. However, I have concerns that our environment consists of both BYOD and school provided devices. Students bring their own devices (mostly MacBooks) and we provide MacBooks that are purchased through our own Apple account to our Faculty. My main concerns are onboarding/offboarding the devices, whether they're BYOD or school provided, as well as the different steps to onboarding devices like our Apple TV's or iPads since they would need to be wiped prior to doing so. Do you use Mosyle with both school provided devices, as well as BYOD? If so, then are you able to provide any feedback on that experience? We appreciate any information or insight you have in general.
Any Mac or iPad can be managed without completely resetting the device. The simplest way to do this is to enter the specific enrollment URL and logging in to your MDM to complete the enrollment. That takes care of onboarding and has to be done manually with each device. You can remove the management via a command sent out from the MDM, and does not require you to touch the devices. Again, any user can remove the management pretty easily on their own as well. However, if you want to have the devices supervised, then they do have to be wiped and reset. Also, to get an Apple TV in you MDM, it has to be added to your Apple School Manager account if it isn't already, then the device does have to be reset and start in to the MDM.
We do use Mosyle now for all our devices. MacBook Air, iPad and Apple TV. We do not allow students to bring their own devices so don't have to set those up for students.
Steps for adding a BYOD computer or iPad to your MDM:
To remove this device from management, you just send a command through your MDM and make sure that it has been at least unassigned in your ASM.
Steps to manage an Apple TV:
To remove management from the Apple TV, make sure it is unassigned in ASM, then reset the Apple TV.
I looked at a demo of Jamf safe internet. It looks like a solid filter that would work on or off campus and less money than Securly/GoGuardian. They take a privacy focused approach and it is strictly a filter with notifications of potentially dangerous behaviour and no ability to look up student web history. I don't believe you need other Jamf products to use this, but I'm not 100% on that. We ended up sticking with Securly as it has the reporting tools.
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